Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Response Guarantee

  • Our crew of professionals will try their best to respond to your service inquiries in less than 1 hour. If, however, the situation you have come across requires assistance from the Admin =Department,= we’ll address the ticket to the administrator on duty and will write a reply to let you know.

  • Top quality support service

  • Top–quality Tech Support Service

  • We’ll be on–line for you 24/7 to supply useful information and technical support and to assist you with any trouble that you could come across when dealing with your virtual server. We are able to help you with all pre–installed applications, such as your OS, server admin panel (based on the VPS type) and the Web Hosting Control Panel created entirely by our developers.

  • Intuitive help center

  • An Informative Help Section

  • In the Web Hosting Control Panel that is included completely free with your virtual server, you’ll discover an informational Help zone, incorporating everything you need to be informed about when controlling your internet sites and software packages. We have included a wide range of how to articles and reviews and video tutorials that show the basic website management tasks in an easy to comprehend fashion.