1 hour ticket response
Timeliness is our top concern and that is why we have a team of accomplished tech support engineers who are prepared to offer a quick answer to any question that you may have. Simply submit your support ticket from the Web Hosting Control Panel and we will reply back to you within 60 minutes at the latest. As a matter of fact, we strive hard and aim for a 20–minute technical support ticket response time.
An Excellent Client Support Service
Each member of our customer service staff has many years of experience in the Linux cloud website hosting packages niche and almost all of them have worked for us for at least 5 years. They all are ready to respond to all your questions in the most efficient way possible.
An Easy–to–Browse Help Center
In the Web Hosting Control Panel you can find an intuitive Help Center section where you can get quick tips on how you can use our services. You can see the answers to your questions in the F.A.Q. library, see more information in the web hosting account management articles or watch the step–by–step video tutorials.