Customer Support Channels
A 1–hour Response Guarantee
Delivering top notch support in time is our main priority, so that we back up each Linux cloud website hosting packages plan with a 1–hour ticket response warranty. At the time you fill in a ticket or send us an e–mail, our user help support team will do all they possible can to offer the most satisfactory answer to your problem and to provide you with guidance in due time.
A Top–quality Support Service
Our help and support service is offered by a group of licensed techs who will be able to answer to your issue promptly. You are able to make contact with the tech support team crew by opening a tech support ticket from your Web Hosting Control Panel or by posting us an email message. On business days, you can also contact us on the telephone or take advantage of the online chat option.
An Intuitive Help Section
If you wish guidance while working on your site within the Control Panel, it is possible to always press the Help key and locate your concern in the variety of articles or blog posts that will came up. We have also turned many of the content articles into training videos. The listing of training videos will load if you click on the Videos option located on the top right.