A 99.9% Server Uptime
The primary benefit of building your very own cloud website hosting platform is that you don’t need to be worried about compatibility – you design a particular set of software apps in such a manner as to work with a given set of hardware components. The end result is something way more stable and dependable, as there are fewer potential risks of failure. We’ve set up our cloud hosting system using time–tested hardware elements along with a significantly modified version of Security–Enhanced Linux so as to set up a completely secure and safe home for your web sites.
That’s the reason why, with all our Linux cloud website hosting packages plans we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you would like to deliver a high–performance web hosting service, you can barely trust the default network configuration in a datacenter. We’ve set up our own custom internal network to ensure a hyper–fast connection speed with the outside world.
And thanks to this, irrespective of which datacenters you choose: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are disappointed with our services, or if you find them insufficient, or if you decide that you need to use a Linux VPS packages rather than a cloud hosting package – you will receive a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain complete control over your domains even when you cancel your hosting account with us.
24/7 Technical Support
If you manage a web hosting firm, your tech engineers are of highest importance. That’s why we’ve meticulously assembled a very qualified group of customer service technicians, each with lots of years of practice behind his back. With their help, our company offers 24x7 support with all our web hosting services.
And not just that, we offer a 1–hour response time guarantee. All client support tickets are replied to within an hour and our average support ticket response time is below twenty minutes!