You will find a lot of cloud website hosting suppliers out there, however many of them are resellers who have limited resources, especially when it comes to support. One way to distinguish them is the option to reach the company over the phone. The type of support that you'll get through this particular channel of communication will vary depending on the provider - some offer professional phone support, others offer common and customer support only because some issues are more time-consuming and it's easier to be resolved with a support ticket, especially when the situation has to be escalated. However, it's good to know that you could always contact your website hosting supplier as there are many small-scale problems which can be managed effectively and in a very timely manner with a telephone call, not mentioning that you're able to get additional information about the services even before you become a client.

Phone Support in Cloud Website Hosting

All of our cloud website hosting plans come with telephone support fourteen hrs a day even on official holidays, which means that if you don't have an account yet, you're able to phone us and find out more about our services or whether we meet the system requirements for your web sites. For your convenience, we have local telephone lines in the United States, Great Britain and Australia, so that you can contact the telephone number that is nearer to you. In case you are an existing customer, we can help you timely with all the general and billing issues as well as with a number of tech issues so as to save you time and efforts - we are aware of the fact that often it's much easier speak with a live person to get things done immediately. Certainly, some situations cannot be resolved over the phone, so if this is the case you will be able to use our ticketing system.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be sure that there is always somebody to assist you when you have any questions about the semi-dedicated server plans that we provide. Whether you would like to know more about our packages, you have some billing issue or some general issue, you can call us. Though some more complex troubles may need a support ticket so as to give time to our tech support team to analyze, we'll assist you with quite a lot of tech questions on the phone as well, saving you time and efforts. As we have data centers on 3 continents - in the United states of America, Great Britain and Australia, we have local phone lines in all of these countries as well. In case you are in a different country, we also have a global number where you can reach us.